Simple with PC or smartphone!

ID verification
with video phone

With your PC or smartphone camera, Your ID verification can be done simply!

Documents for ID verification

You have to show us the documents below during the call.
Please prepare these documents before you call us.

Start ID verification process by video phone

※We use exclusive mobile application(kaomise), except for some Android phone.
※If kaomise application is not downloaded in your phone yet, you will be moved to the download page of Google play or Apple Store.
※After you download the application, Please come back to this page and touch the 「call now」to start.

  • Download for iPhone/iPad

  • Download for Android

If you have iphone, you can also use Facetime.

ID verification process

  • 01

    ご本人様の確認

    Identification

    Your face and identification card
    should be shown together
    on the camera.

  • 02

    カメラに本人確認書類を写る

    ID card check

    Both the front and back side of
    your ID card should be shown
    on the camera.

  • 03

    カメラに個人番号に関する書類を写る

    My number check

    Both the front and back side of
    your My number document should
    be shown on the camera.

You can use the devices below.

PC
With camera/
speaker/
microphone

Android

iPhone /
iPad

OS Windows 7
or later
Mac OS 10.9
or later
Android4.2
or later
iOS 9.0
or later
Browser Chrome Chrome -
Mobile app Unnecessary Exclusive
mobile app
「KAOmise」
(Unnecessary
due to model)
Exclusive
mobile app
「KAOmise」

Function/device needed for TV call is same as below.

  • Internal PC camera or external camera device

    We have to check both you and your ID cards through a Video phone.

  • Speaker/microphone

    We recommend you to use speaker, earphone or headphone with microphone.

  • Internet access

    This service uses internet access(high-speed network).The call is free of charge, but internet data charge should be paid. We recommend you to use stable internet access for better Video phone call quality.
    ※We cannot guarantee the result of ID verification if the call quality is not good.

Start ID verification process by video phone