How to track your money you've sent

Please follow the steps shown below to track your money.

Click 'Track Money' from the top page

Please click 'Track Money' shown on the bottom right of the top page.

Otherwise you can track from the button below.

Track Money

Please input your order number and guest code, then click 'Send email'.
A mail with an one-time key will be sent to you shortly.
Please input the code and click 'Track Money' to login.

Order Details

Details of your Send Money order will be displayed.

ABasic Information

Order date, order status, order number, order method will be displayed.
Please tell us your order number when you contact us.

BYour Information

Your information will be displayed. You can modify and update the information if you haven't finished your ID verification process.

COrder Details

Please confirm your order detail including the reference number.
Delivery method     : Cash Pickup / Account Deposit
Reference number  : This is the number your beneficiary needs to pick up cash.
Country & currency : Destination country and target currency.

  • Don't tell your reference number to anyone else than your
    beneficiary. We do not hold any responsibility for any loss or
    damage that may be caused by leakage of reference number.

DOrder Progress

Order progress such as order date, payment due date, payment confirmed date, order processed date, and etc. will be displayed.
In addition, message from enRemit, and refundable amount (if any) will also be displayed.

A letter confirming order acceptance will be sent to you after we confirm your payment. You can then download your recipt in PDF file format.

EBank accounts of enRemit

Bank accounts for you to make your payment will be listed.

* It'll be displayed only if the status is 'Awaiting Payment'.