ID Verification and My Number
To comply with the regulations of the Japanese laws, we ask you to kindly provide a copy of your valid photo ID and My Number to prove your identity.
My Number is a system which improves administrative efficiency and enhances public convenience by notifying every resident who has the resident record of his/her own individual number.
Please send us your ID cards and My number documents after you register in our web site.
Or, please prepare your ID cards and MY number documents and make a video phone call for ID verification.
1Copy your valid ID
and My Number
2Send us the copy
3Receive our letter
How to send a copy of your ID and My Number
You can send your copy by uploading, by FAX, or by mail.
-
Upload Online
Please prepare a scanned copy (image file) or a photocopy of your ID and My Number. Just follow the link below to upload.
-
By FAX
Please print out our FAX cover sheet, and attach a copy of your ID. If you do not want to use our FAX cover sheet, please write down your full name, contact number, and member ID on a blank space of your copy.
-
By Mail
Please download and print out the PDF file. Use it for address label when you mail us your copy.
ID verification with video phone
Your ID verification can be done simply, if you have your PC or smart phone camera. Please prepare the ID verification documents as below and show us them, then we will process your ID verification in 5 minutes. After the call, you can use our remittance service immediately.
ID Verification with video phoneDetails on documents for Individual Number (My Number)
Please provide us a document for Individual Number (My Number).
-
Individual Number Card
-
Notification Card
-
Resident doc with My Number
(※issued within 6 months)
Details on IDs
Address, name, date of birth must be visible and should match with the information you have provided.
-
Driver's License
-
Basic Residence Register Card
-
Passport (Japanese Only)
-
Residence Card
-
Special Permanent Resident Certificate
-
Certificate of Alien Registration
Address, name, date of birth must be visible and should match with the information you've provided for member registration.Please confirm that it's valid and unexpired.
Please confirm that the document number is visible.
Please confirm that the official seal is visible.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the issuer name is visible.Please confirm that it is issued within 6 months.
Please confirm that the official seal is visible even if it's in appendix.
Please send us copies of both front and back.
Please be reminded that your photo should be shown on the ID.
[Applied before 19-Mar-2006]Please confirm that your name is visible.
Please confirm that your signature is visible.
Please confirm that your date of birth is visible.
Please confirm that the date of expiry is visible, and it is valid and unexpired.
Please confirm that your address is visible.
[Applied after 20-Mar-2006]
Please confirm that your name is visible.
Please confirm that your signature is visible.
Please confirm that your date of birth is visible.
Please confirm that the date of expiry is visible, and it is valid and unexpired.
Please confirm that your address is visible.
Valid only if issued by the Japanese Government.
If there is any information of someone else (such as emergency contact information, etc.) please paint out the information.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Before you send a copy of your ID
Please check while you prepare a copy of your ID.
- We do not accept a copy which is hard to read.
- Please note that your order may be cancelled if we conclude that your information does not match with your ID.
- To protect your privacy, please do not send a copy of your ID through email.
- Please send us copies of both front and back if applicable.
- We will mail our welcome letter via a 'non-forwardable' envelope to the address printed on your ID.
- We do not accept invalid or expired ID.
- We do not return any documents under any circumstances.
- Please read through the block below, which shows common issues that arise during our ID verification process.
Most common issues
DO NOT EDIT
We do not accept an edited COPY with exception of non-required information, such as information on your family, painted out.
SEND THE ENTIRE DOCUMENT
The entire document of your ID must be visible (either scanned or copied).
Issues with scanned copies and photocopies
NO BLUR
Please make a clear copy that is not blurred.
NO FLASH
Please do not use flash while taking photo.
CLEAR LETTERS
Please confirm that the letters are visible and recognizable.
IMAGE FORMATS
Please save your image file in JPG, BMP, GIF, JPEG, or PDF file format.
Please send us a copy of your valid ID after you place an order.
* You should send a copy your ID each time you place an order unless you register as a member.
1Copy your valid ID
and My Number
2Send us the copy
3Receive our letter
How to send a copy of your ID and My Number
-
Upload Online Please prepare a scanned copy or a photocopy of your photo ID and My Number. Just follow the link below to upload it.
-
By FAX Please print out our FAX cover sheet, and attach a copy of your photo ID. If you do not want to use our FAX cover sheet, please write down your full name, contact number, and member ID on a blank space of your copy.
Details on documents for Individual Number (My Number)
Please provide us a document for Individual Number (My Number).
-
Individual Number Card
-
Notification Card
-
Resident doc with My Number
(※issued within 6 months)
Details on IDs
Address, name, date of birth must be visible and should match with the information you have provided.
-
Driver's License
-
Basic Residence Register Card
-
Passport (Japanese Only)
-
Residence Card
-
Special Permanent Resident Certificate
-
Certificate of Alien Registration
Address, name, date of birth must be visible and should match with the information you've provided for member registration.Please confirm that it's valid and unexpired.
Please confirm that the document number is visible.
Please confirm that the official seal is visible.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the issuer name is visible.Please confirm that it is issued within 6 months.
Please confirm that the official seal is visible even if it's in appendix.
Please send us copies of both front and back.
Please be reminded that your photo should be shown on the ID.
[Applied before 19-Mar-2006]Please confirm that your name is visible.
Please confirm that your signature is visible.
Please confirm that your date of birth is visible.
Please confirm that the date of expiry is visible, and it is valid and unexpired.
Please confirm that your address is visible.
[Applied after 20-Mar-2006]
Please confirm that your name is visible.
Please confirm that your signature is visible.
Please confirm that your date of birth is visible.
Please confirm that the date of expiry is visible and valid and unexpired.
Please confirm that your address is visible.
Valid only if issued by the Japanese Government.
If there is any information of someone else (such as emergency contact information, etc.) please paint out the information.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Please confirm that the symbols and numbers are visible.Address, name, date of birth must be visible and must match with the information you've provided for member registration.
Please confirm that it's valid and unexpired.
Please send us copies of both front and back.
* If there is any update, the updated information on the back must be visible with an official seal.
Before you send a copy of your ID
Please check while you prepare a copy of your ID.
- We do not accept a copy which is hard to read.
- Please note that your order may be cancelled if we conclude that your information does not match with your ID.
- To protect your privacy, please do not send a copy of your ID through email.
- Please send us copies of both front and back if applicable.
- We will mail our welcome letter via a 'non-forwardable' envelope to the address printed on your ID.
- We do not accept invalid or expired ID.
- We do not return any documents under any circumstances.
- Please read through the block below, which shows common issues that arise during our ID verification process.
Most common issues
DO NOT EDIT
We do not accept an edited COPY with exception of non-required information, such as information of your family, painted out.
SEND THE ENTIRE DOCUMENT
The entire document of your ID must be visible (either scanned or copied).
Issues with scanned copies and photocopies
NO BLUR
Please make a clear copy that is not blurred.
NO FLASH
Please do not use flash while taking the photo.
CLEAR LETTERS
Please confirm that letters are visible and recognizable.
IMAGE FORMATS
Please save your image file in JPG, BMP, GIF, JPEG, or PDF file format.