Frequently Asked Questions

If welcome letter arrives..
After you send us a copy of your ID, we will check whether your name, address, and date of birth provided match with those information on your ID.

If everything is good, we'll send a mail with a verification code via a non-forwardable mail to the address printed on your ID.

When you receive our letter, please open the following page and input your verification code. 

Input your verification code
https://www.enremit.com/support/help/info-welcome-letter 

You will be able to send or receive money up to ¥1,000,000 after you input the code.

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