Frequently Asked Questions

If welcome letter arrives..
After you send us a copy of your ID, we will check whether your name, address, and date of birth provided match with those information on your ID.

If everything is good, we'll send a mail with a verification code via a non-forwardable mail to the address printed on your ID.

When you receive our letter, please open the following page and input your verification code. 

Input your verification code 

You will be able to send or receive money up to ¥1,000,000 after you input the code.

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