Frequently Asked Questions

Can I visit your office to send or receive money?
Yes, you can. Our main office is in Shinjuku and we have several branches located at Shin Okubo, Yokohama, Osaka, and Fukuoka. Please bring your photo ID (member card if you are an enRemit member) and sender's / receiver's full name and in some cases we also another further details.

Shin-okubo Branch

Address B1F Sangenya BLDG., 2-3-23 Hyakunincho, Shinjuku-ku, Tokyo
TEL 03-5291-1245
Business Hours 11:00 - 20:00 (Closed on public holiday)
Nearest Station •Shin-okubo station (Yamanote Line): 2 minutes from exit

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