Protecting Yourself against Financial Fraud
We make our best efforts to educate our customer on ways to safeguard his/her money and information, and avoid becoming a victim of fraud.
Please see the following lists of common financial scams to know what to look for.
Common consumer scams
'Ore Ore' Telephone Scam from overseas
Did you receive a phone call from a grandchild or a family member? Or a 'lawyer' or 'police officer' there with your family member? Are they in despair because they have been in a car accident? Are they asking for money to pay fines or for car repair? Did a relative call because they need money for a family member in medical need or for medicine? THIS IS A SCAM! Use precaution when sending money in any of these situations. These callers can request that you send money anywhere in the world. If you cannot verify with your family member (calling their number you had before this call, not the 'new number' the caller gives you) that they are requesting money and aren't sure about the transaction, do not send the money. You will be at a loss for any money that is sent.
- Foreign police officer calls you and says your child is in despair because they have been detained and need money for paying fines.
- You got a call from a criminal saying "We kidnapped your child. Transfer XX Yen to OO Bank."
- Your child is in a car accident, and needs money for surgery.
Too good to be true
Keep in mind that there are other types of scams prevalant in overseas, and that victims are also increasing every year. If it's too good to be true (such as a cheap deal shown on the internet), you can consider it a scam. It's always safest to use common sense when sending money. The most important tip we can give is, do not send money to someone you do not know.
- You got a message or an email from overseas saying "Congratulations, you just won $10,000 in a foreign lottery!" and are asked to send small amount of money to receive the prize.
- You got a message or an email from someone you don't know but naming him/herself a foreign government official, and (s)he wants to deposit money from abroad in your bank account.
- You got an offer for an expensive product or limited product in Japan and the price for the item seems to be too good to be true and you are being asked to pay for the item through MoneyGram.
Sending money to a stranger
Please send money ONLY to someone you already know. Any monies received by a stranger cannot be recovered and unfortunately you will not get your money refunded back to you.
enRemit is very safe and secure when sending to someone you know and trust.
- Paying for a non-exisiting fan club to get benefits.
- Paying for an invoice you don't remember.
Protect yourself from fraud
Almost all financial fraud starts with contact from a stranger. Protect yourself from wire transfer fraud. Never wire money to someone you don't know. Never.
Please pay attention to suspicious solicitation that identify themselves enRemit or MoneyGram.
While you make payment to enRemit, please check and confirm that the bank account is the same as shown on our website.
enRemit's Bank Accounts
We only accept your payment through the bank accounts listed on our website.
If you have any doubt on payment, please contact us at enRemit Customer Center.
If you find something suspicious
If you receive a suspicious offer through phone call, parcel, mail, or email, please contact a police officer or a government official dealing with consumer scams. To protect yourself against consumer fraud, learn their tricks and use your common sense.
If you think it's too good to be true, it may turn out to be a SCAM.
Ministry of Foreign Affairs of Japan - Overseas Safety Homepage
International Fraud Information from JETRO FAQ
Once again, please pay attention to fraud.