Announcement from enRemit
Holiday on Golden Week 2020
2020/04/27
We sincerely thank you for your continued support.
Thank you for using the enRemit overseas money transfer
service. By the way, enRemit will close during Golden Week. Closed period
(according to the calendar): April 29, 2020 (Wednesday), May 2, 2020 (Saturday)
to May 6, 2020 (Wednesday) * Accordingly, if you apply for the international
money transfer service after 19:00 on Friday, May 1st, and receive the payment,
the processing will be on Thursday, May 7th.
We apologize for any
inconvenience caused during this period, but we appreciate your kind
understanding. Regarding remittance work before and after the period,
telephone, email support, and identity verification procedures Please check it
as below.
【Please】 ・ If the payment deadline is during Golden
Week and payment cannot be made due to bank holidays, Please process by May 7
(Thursday) so that you can confirm payment and submission of required
documents.
・ Regular
remittance, telephone and email support, and identity verification will be
closed during the period.
・ During the holidays, we will accept
remittance applications, membership registration, and inquiries from the
website, The procedures for requesting remittance received during the period
will be responded and answered in sequence on May 7 (Thursday).
・ Thursday, May 7th, due to
concentrated transactions such as remittance applications, please expect that
the procedure will take time.
Thank you for your understanding.